Policies & Payments
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off appointments are available. You could bring your pet at the time that works best for you. Usually, we will ask you to drop off sometime in the morning. Our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date.
We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and
properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
Payment
Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist before seeing the doctor. We accept a variety of payment options, including cash, checks, Visa, Mastercard, Discover, and American Express.
